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What if the biggest threat to your strategy isn’t a competitor, but your own reluctance to let go? From legacy systems to stalled initiatives, it’s easy to justify holding on. After all, you’ve already invested time, money, and energy. But that thinking can quietly erode performance and block smarter paths forward.

The sunk cost trap doesn’t just affect decisions, it shapes culture. Companies stuck in the past often miss opportunities to pivot, evolve, and grow. Want to know if it’s happening in your business?

Read on to see how recognizing the pattern is the first step to breaking it and why it might be costing more than you think.

RTO lessons from teens

Published: January 2025

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What if high schoolers had the answer to the return-to-office debate? While companies struggle to balance flexibility and structure, many students have mastered a hybrid model, navigating in-person classes, remote learning, and extracurricular commitments with surprising efficiency. Their ability to adapt, collaborate, and self-manage offers valuable insights into how organizations can rethink work models to better support productivity and engagement.

By observing how students seamlessly blend autonomy with accountability, leaders can extract key lessons for workplace policies that prioritize both performance and employee well-being. Could the future of work be hiding in plain sight—in the hallways of our high schools? Read on to explore what these young professionals-in-the-making can teach us about the evolving workplace.

The Future of Work

Published: September 2024

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Flexibility has become the buzzword of modern work, but are companies truly delivering on its promise? From the rigid mandates masquerading as freedom to the untapped potential of hybrid models, this article uncovers how businesses can move beyond surface-level solutions to create environments that empower employees and spark innovation.

Discover the "third option" that transforms flexibility into a game-changer for the future of work. Read on to find out how your organization can thrive in this new era.

Product Adoption

Published: August 2024

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Introducing new technology to clients is often a challenging and involved process. Varying Business to Business (B2B) dynamics, infrastructure, and operating models can further complicate a standard rollout and adoption model.

In this case study, a financial services provider experienced firsthand the frustrations of low client adoption. The provider's operations teams were bogged down by duplicated tasks and mounting pressure from executive leadership to deliver on client adoption and projected efficiency targets. Even more concerning, clients seemed disengaged and indifferent to the product altogether.

It was clear that a different approach was needed.

By shifting to a human-centered engagement strategy, the provider not only boosted adoption rates but also significantly enhanced the experiences of clients, employees, and users alike.

Uncovering Gems

Published: October 2024

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Customer complaints aren’t new—they’re as old as Mesopotamia! But what if those grievances hold the key to your business growth? Dive into the story of the world’s oldest written complaint and discover how Clarendon Solutions transforms feedback from frustration into opportunity.

Unearth the hidden gems in customer feedback—read the full article now!

Building Smarter AI

Published: December 2024

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Are We Listening ?

Published: September 2024

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Internal Surveys

Published: August 2024

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